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Solutions Consultant - eDiscovery, Nuix

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Solutions Consultant - eDiscovery, Nuix

Post Posted: Tue Sep 19, 2017 9:39 am

London, UK

Are you ready for your next challenge?

Do you strive to meet complex customer needs?


We are looking for a talented Solutions Consultant to join our Nuix team and help our customers achieve success. In this role, you will work closely with the Nuix Sales team in both a pre and post sales technical capacity to provide custom solutions to their problems. You will also work alongside Marketing to help share your knowledge and expertise with the world, and with Development to help shape our solutions.

Key Responsibilities:


Responsible for becoming an expert in Nuix technology and to coordinate with the sales people and sales engineers to best support our field teams during pre and post sales
Will act as the liaison between Sales, Sales Engineers, and Product Marketing
Demonstrating the Nuix software suite to varying levels of both private and public sector agencies to drive interest in Nuix solutions. This requires you to have a clear understanding of the relevant use cases and the ability to tailor the conversation to meet the needs of the attendee
Supporting the entire sales cycle process to help eliminate or reduce technical issues, this includes helping shape the discussion and positioning of our current feature set as the right solution to meet their needs
Work with the assigned Salesperson or Account Manager to document and own assigned account Feature Requests
Regular review of key client support issues in coordination with the Sales, Support, and Product teams to allow for speedy and effective transfer of key business intelligence to key teams within Nuix (Support Ticketing System).
Remain accessible, follow through on all communications, take ownership of key client concerns and align appropriate resources.
Ensure client engagement with the appropriate Nuix resource by connecting key client contributors to client facing teams within Nuix whenever possible (i.e. Training, Support, Product Management.


Key Requirements:

Bachelor’s Degree or equivalent combination of education and experience
5+ years relevant experience in eDiscovery, Litigation, and Corporate Investigations
Experience working with various ECA and Review tools (Nuix, Clearwell, Recommind, Autonomy, Digital Reef).
Experience working with various EDD processing tools (LAW, IPRO).
Strong presentation skills, with excellent verbal and written communication skills
Highly effective customer service, communication, and organizational skills.
Strong organizational, prioritization and time management ability with a deadline focus
Familiarity with various Forensic Tool Kits (Encase, AccessData).
Familiarity with cyber security and end point solutions such as HBSS, Splunk, Netwitness, SNARE, Sourcefire/Snort, Syslog-NG, NetOptics, Tanium, ResolutionOne, Palantir
Knowledge of server and storage architecture (SAN vs NAS, iSCSI vs fiber, SAS vs SATA)
Knowledge and experience with Java, Python, and/or Ruby
Genuine commitment to providing solutions based customer experiences
Ability to travel up to 35% locally and/or globally (as applicable)

Click here to apply  

Last edited by Nuix on Wed Sep 20, 2017 6:01 am; edited 1 time in total

Nuix
Newbie
 
 
  

Re: Solutions Consultant - eDiscovery (Nuix)

Post Posted: Tue Sep 19, 2017 11:40 am

Hi Nuix,

You may have seen my posts on this forum. I specialise in Digital Forensic and eDiscovery (and related vacancies Data, IT, Cyber, InfoSec) and would welcome supplying Nuix with suitable candidates.

Should you be able to accept support please do contact me.

Kindest regards
Craig
+44 (0) 207 0961200
craig @ brimstone-consulting.com  

CraigJohnson
Senior Member
 
 

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