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recommended data recovery companies

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(@rueyew)
Posts: 11
Active Member
Topic starter
 

so this isn't exactly forensics, but it's the closest forum i could find 😉

power supply blew up and fried the drive, can see holes in one of the chips where it emitted a nice flame

i was hoping it just damaged the circuit board and not the internals, so i bought a matching drive (exact same model) off ebay to use the circuit board, but no joy, the drive spins up but is not recognized by the bios

so i've been looking around at data recovery companies, but there are so many and most seem very reticent to give pricing information

this is for personal use, so pricing is VERY much a concern, the cheaper the better 😉 Fortunately it is not time-sensitive, so speed is not a concern

so any recommendations on who should be able to handle this situation correctly and cheaply?

thanks

edit to add some maybe relevant info:
-Maxtor DiamondMax Plus 9 (120GB ATA/133)
-while the other drive was the exact same model number, it was manufactured 3 weeks later and one of the chips was different, although rest of PCB looked the same

 
Posted : 23/09/2004 10:58 pm
Jamie
(@jamie)
Posts: 1288
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Well, firstly, where are you? Your location just says "out" 🙁

 
Posted : 24/09/2004 10:43 am
(@rueyew)
Posts: 11
Active Member
Topic starter
 

the US

 
Posted : 24/09/2004 2:17 pm
(@sallard)
Posts: 5
Active Member
 

We use Vogon. Very professional and knowledgeable. If you have questions you can talk to the technician that is working on your drive. We tried On-track but were not impressed by their work. Not cheap, but who is?

www.vogon-international.com

-Steve

 
Posted : 24/09/2004 3:07 pm
(@rueyew)
Posts: 11
Active Member
Topic starter
 

well i was hoping it would be a simple enough repair (replace whatever component fried) that i wouldn't need someone of their caliber

i can't imagine their are any data corruption issues where they have to manually piece data back together and the drive spins up without making any unusual noises so i don't think there are any mechanical issues

 
Posted : 24/09/2004 5:27 pm
(@sallard)
Posts: 5
Active Member
 

Check the PCB number (Printed Circuit Board) on the new circuit board, make sure it’s the same as your old board. If they aren’t, that could cause the BIOS not to recognize the drive.

If they are the same that usually means there’s internal damage and that will mean big bucks to fix. You’ve already tried the “cheap” repair methods

-Steve

 
Posted : 24/09/2004 6:08 pm
Jamie
(@jamie)
Posts: 1288
Moderator
 

Worth sending an email (or placing a call) to Maxtor for their opinion?

Jamie

 
Posted : 24/09/2004 6:09 pm
(@rueyew)
Posts: 11
Active Member
Topic starter
 

Check the PCB number (Printed Circuit Board) on the new circuit board, make sure it’s the same as your old board.

where is the PCB number and what does it look like?

as mentioned in the first post, the PCBs look the same except one chip (the 2nd largest chip), although i didn't do an exhaustive comparison

i don't suppose this forum allows file attachments? if that setting were changed *cough* i could probably post some comparison shots

although last time i tried such a extreme closeup the result wasn't great

 
Posted : 24/09/2004 6:31 pm
(@rueyew)
Posts: 11
Active Member
Topic starter
 

If they are the same that usually means there’s internal damage and that will mean big bucks to fix. You’ve already tried the “cheap” repair methods

well cheaper in a relative sense

i imagine replacing some fried electronics would be easier/cheaper/require less skill than trying to replace drive heads and get them aligned/calibrated correctly

 
Posted : 24/09/2004 6:33 pm
(@sallard)
Posts: 5
Active Member
 

The PCB number is usually etched directly into the circuit board at the time the board is made. Never seen one that’s a label. Most all circuit board have them, video cards controller cards and etc.

Let us know if you’re able to get it working, I would love to hear how you did it.

-Steve

 
Posted : 24/09/2004 6:57 pm
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